Payment All commissions $100 and up require a 1/3rd deposit to be paid before any work can begin (this deposit is so I can order and purchase the proper materials for the work and to ensure time is not wasted). All deposits are NON-REFUNDABLE! All commissions must be paid in full before I mail them, your slot will not be confirmed before the first 1/3 payment has been made.
For smaller commissions under $100 I require payment in full before work can be started due to the cost of ordering materials. Do not complain about prices after having agreed upon a set amount, I will work with you to find the price that is best for you. Once you agree to this payment, it is set and you do not have room to change it. I am not a bank! Please be sure your commission is in your budget before contacting me.
From time of final payment beginning fursuit construction may take up to 2-3 months depending on the amount of people ahead of you in the queue. Every attempt will be made to do this in that time frame. Please contact me via email, Instagram/Twitter DM, or Facebook to check the status on the commission if there are any concerns. Do not message every day looking for updates, this disrupts work time and distracts from getting updates done. I will personally message you on progress every 2 weeks if I have not before then. Want to save some cash? Ill accept Bakugan, casted headbases, video game consoles, and fabrics you already own and take up to $300 off your total.
Premade Items Premade fursuits along with adoptable characters from many talented artists will be available year-round. Things such as bandannas and small accessories can be added, a ref sheet and badge will come with the creature.
You will have the option to upgrade your suit into a full or partial suit depending on what is being crafted. No refund will be made under any circumstances for this type of item. I sometimes list under the art what other parts of the suit would look like and how much they would cost to be added. Ladder auctions of premades are posted on The Dealers Den.
Posters, controller, tees, etc. that have a template already seen on my site will have a discount. Any items I have leftover from conventions will be posted on my socials to be claimed. Deadlines If your item has a deadline, such as a future convention, please inform me BEFORE ordering! Otherwise, a full rush order fee will be added to your commission total unless it is otherwise stated; smaller commissions will be at most a $50 rush fee. I will do my best to get your commission(s) to you before the deadline! If there are several commissions in the queue before yours however, or I feel the deadline is unreasonable, I will not be able to accept your deadline.
A rush order fee will apply to those requesting a fursuit commission done in under 90 days, and this fee can vary depending on the complexity of the suit and the amount of materials required. The fees can range between $50-$200.
If there is no deadline provided, I will provide you with a very rough estimate as to when the commission should be completed. This is based off of the time it will take to build and its current position in the queue. This estimate of time is NOT a guaranteed delivery date and may be subject to delays. Delays include, but are not limited to, incoming priority rush orders, out of stock materials, equipment failures, illness, or other extenuating circumstances. If there are any delays in the estimate of time, you will be contacted immediately with an updated completion time. If we agree to a deadline and are unable to meet it , I will contact you to discuss possible compensation; compensation usually is a free badge, part, or discussion of another method.
Refunds We CAN NOT do refunds on fursuits at this time unless otherwise stated or under small circumstances, do keep in mind this is still a small business. Be serious when commissioning me, and do not be disrespectful or indignant. I have had experience with said people before and do not wish for a repeat. If you become inappropriate with me I do reserve the right to stop service on your product be it fursuit or artwork. The small circumstances do not include species change. More on this is listed in the Warranty section
Artwork is subject to refunds up to half the price, if but not limited to anything at or under $10.
Measurements All measurements are taken at face value, meaning it is the customer's responsibility to ensure that all measurements are correct before being sent to us. If anything does not fit to your liking, adjustments can be made for free under warranty.
Warranty All commissions come with a 14-Day Warranty. Once payment is in full is final and in your possession. If the item you have commissioned becomes damaged or ripped, or if something falls off or breaks within that period, you may return the item damaged and I will repair it free of charge. If the item appears to have been handled improperly or obviously abused, I will not repair it. This item will be sent back at the owner's expense. If the item is dirty prior to returning we ask that you wash it before sending it. We will not work on dirty or soiled items and the product will be sent back at the owner's expense.
If I do at any point choose to accept a return within the 14 day time frame, we will refund only your last initial payment (1/3rd total price). You will not get your deposit back and we reserve the right to resell your suit at auction. Small circumstances that call for a refund include but are limited to emergencies such as injury/ or unexpected death in the family that cause for some funds to become needed. Repair of motor vehicle, not to buy a new one or to go towards a car payment, that should have been factored into your budget to begin with.
WE DO NOT TAKE RESPONSIBILITY FOR SUITS LOST OR DAMAGED DURING SHIPPING – You can pay extra for postal insurance and it is your responsibility to pay for it! Tracking is sent ASAP after item is shipped.
Order Alterations/Cancellations We reserve the right to cancel any commission at any stage if the commissioner is rude, or displays any threatening or unreasonable behavior. Referring to perverted comments, unwanted pictures, cyber bullying, or lack of respect, as noted before in these terms. Once your order has been made and materials have been paid for, then no huge changes may be made to the commission. Please ensure that you have provided us with a proper reference. No means no, and please be reasonable. Thank you for reading! If read all the way through, say your favorite food at the end of your commission email/form.
If you wish to cancel your commission before work begins, you may do so. In the instance that a commission has been started when a cancellation request has been entered, a refund will not be made.
I also reserve the right to refuse certain commissions, such as characters I feel are too complex to make satisfactorily, any adult items, stylistic differences, some copyrighted characters, and more. You will be informed if your commission was refused and why. I do not do anything NSFW related. If your suit is used for nsfw reasons, I will not do any upkeep or repairs on the item. This includes the warranty.
Allergy Warning While I do try my best to not allow any contact between your commission and my pets, I cannot guarantee they will be allergen free. If you do have a severe allergy to these animals, please tell me! Ill work on it in a different area that does not have these animals. The pets I have are 3 cats and one sibling.
*Disclaimers Maker has allergies to pollen/mold etc, this mixed with long tickling your nose fur causes problems. I work 4 days a week on suits for usually 6-10 hours.
Regarding NFT's Any and all artwork displayed on my pages is not allowed to be used or altered to be sold or minted as an NFT. If you wish to commission me for artwork to be used as an NFT, the fee is +$7,500 per artwork added to the stated cost. I have a license to copywrite all my works and have no issues filing DMCA's.